One of the simplest concepts is an apology. Saying I’m sorry isn’t technically hard, but people find it difficult at times depending on the circumstance. It’s like admitting you’re wrong or needing to ask for help – it’s hard for some people. But when they actually do it, it can be powerful!
Saying “I’m Sorry” is a brilliant way to help bridge the strain. It can bring back a relationship, help overcome tough issues, and give new life to an organization or a family.
In his book, What Got You Here Won’t Get You There, Marshall Goldsmith dubbed saying I’m sorry as the “magic move”. These words are powerful and his advice for a sincere apology is simple: in and out quickly.
Once you are prepared to apologize, here’s the best way to do it:
Step One: Say I’m Sorry.
Step Two: Say I’ll try to do better.
Then say nothing at all.
Don’t try to explain it, don’t try to qualify it and don’t complicate it.
This one practice can make life better for you and those around you.
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