Maximize Your Speaking Connection With These Eight Simple Tips

Though this book is for anyone, Everyone Communicates, Few Connect: What the Most Effective People Do Differently by John Maxwell is a must for anyone who stands to speak before people on a regular basis.  As the book mentions, there are Four Unpardonable Sins of a Communicator: “being unprepared, uncommitted, uninteresting, or uncomfortable.”  Here are some of … Read more

Top Twelve Books

Over the last five years, I’ve had a goal of reading five books a month. At the end of each year, I post twenty of them. Here’s a selection of the top twelve from those lists: 1) The Power Of Habit An intriguing book on habits that comes to mind each time I notice the … Read more

15 Great Quotes From The Power Of Moments

Here are a few great quotes from a book I recently read – The Power of Moments.  “Familiarity and memorability are often at odds…If you’re looking to create memorable moments for your customers, you’ve got to break the script.” “There’s nine times more to gain by elevating positive customers than by eliminating negative ones.” “If … Read more

Six Keys To Good Study

Every once in a while, I love to re-read parts of Richard Foster’s Celebration of Discipline. I was challenged by the six aspects to good study of a book. For the last few years, I have incorporated the discipline of reading about five books a month and it’s been really cool to learn and grow. … Read more