Six Mantras for Ushers and Greeters

We recently had an Usher and Greeter Party at our church.  The director of Lay Ministry prepared a dessert table for us, we invited everyone involved in the usher and greeter ministry and instead of calling it a meeting, we labeled it a party!  The goals of the event were to connect people, have dessert and community time together, as well as to brush up on some of the usher and greeter basics for the church.

Here are the six Usher and Greeter Mantras we used during this event:


More About People Than Paper

The goal of the usher and greeter is to be focused on people. Sometimes, in the rush of people trying to get to worship all at the same time, it can be easy to think that our main job is to hand out paper information. In reality, it’s all about the people work. Getting names, connecting, looking in the eye and providing a warm sense of welcome overrides paper work every time.

A Guest Is THE Most Important Person

The most important person on a Sunday morning is the guest. When you discover some one is new, take great effort to connect on a personal level, find out their names, connect them with someone else, and be sure they get to the right spot.  I know it’s easy to talk to people we already know, but the most important person on a Sunday is the guest.

We’re The Face Of The Church

Ushers and greeters help set the tone for the personality of the church. It’s who a person sees when he or she walks in.  As the face of the church on Sunday mornings, your smile, generosity, flexibility and attitude is very important.

Be A Bridge From The Street To The Seat

It’s not easy to be a newcomer in a church. Typically, newcomers will arrive a little bit early. Often they will seem unsure about where to go once they get there. The job for the usher and greeter team is to be a bridge for people – so they get a sense they are in the right place.  From the time they pull into the parking lot until they are sitting in church, the usher and greeter team plays a vital role for the church.

First Impressions Are Lasting Impressions

Isn’t it interesting to think that ushers and greeters are the first people newcomers (and regulars) encounter when they arrive at church?  This encounter is typically only preceded by a visit to the church website. Before a person ever hears a preacher give a live message in a church setting, they have already formed an impression about the church based on the hospitality, the music, and the warmth of the congregation around them.

Overall Attitude:  “Welcome Home!”

If it had to be summed up, the usher and greeter team portrays a weekly attitude of “Welcome Home!” to each person who walks through the door!


Thanks for your ministry as ushers and greeters!  Keep up the good work!

Therefore, my dear brothers and sisters, stand firm. Let nothing move you. Always give yourselves fully to the work of the Lord, because you know that your labor in the Lord is not in vain. 1 Corinthians 15:58 


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